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Website Maintenance & Support

Reliable Website Support.

Low on technical resources? You need a long-term partner to continuously monitor and improve your website’s performance.

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Partners First

Dealing with a slow website that’s losing its reach?

It’s not easy keeping your website secure, up-to-date, and fast.

 

You may lack the training or knowledge or not have the time and resources to keep your website up to your standards.

 

With ongoing website maintenance and support, the burden can be taken off your team and given to the experts for a worry-free website that converts.

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Trusted By

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Here To Help

Three ways we help companies like yours succeed

Saved time and better outcomes

Your website is a valuable asset that needs to be protected.

 

If you don’t have the resources in-house to keep up with your website—you’re probably losing customers.

 

You need a long-term partner to manage your website so you don’t have to.

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“Something I found most unique about Huemor is how much they care [about] the success of the project.”

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Jenny Lee, Creative Director at BetterCloud

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Fast speeds and more reach

Slow websites are a major problem.

 

Not only does it reduce your chance of conversion—it makes it harder to be found in search engines.

 

You need a website support partner that can make your website lightning fast and more easily found online.

“We are really happy with the outcome. We are now continuing our relationship with ongoing help with the website as well as new projects.”

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Latha Youngren, Marketing Director at Tripleseat

Improved conversion rates

Low conversion rates are incredibly frustrating.

 

It’s hard to uncover what’s going wrong to make improvements.

 

You need an experienced team that can use your user data to increase conversions and other key business metrics.

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"We’ve seen an increase in average order value. There’s also been an uptick in the website conversion rate of visitors to buyers. I frequently get compliments from customers on how easy our website is to navigate and to find exactly what they're looking for."

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Chauncey Twine, VP of Ecommerce at Briogeo

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Key Results

Numbers that matter

We don't just deliver beautiful websites, we’re in it for the long haul.
On average, our clients experience these results with our support services…

+54.3%

Longer Website Lifespan

+94.5%

Increased Conversions

17 minutes

Average Response Time

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OUR WORK

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Act now

Be Better Than Good Enough

You've built an amazing business—don't settle for a below-average website. It's time to build something better.

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FAQS

Top Website Maintenance and Support Services Questions Asked

What does a website cost?

 

Our average website re-build averages $75,000-$150,000. This is a one-time, fixed fee cost that includes:

  • Digital Strategy
  • UI/UX Design
  • Full-Stack Web Development
  • Copywriting
  • Graphic + Asset Creation
  • Data Entry + Migration
  • Technical SEO Optimization
  • Analytics + Goal Setup
  • UI/UX Guidelines
  • Editors Guidelines
  • Full Ownership of Design + Development
  • Upon Completion
  • 2 Weeks Post-Launch Support

If you're curious about what your project may cost, check out our project calculator.

What types of companies do you work with?

 

Our typical customer is a mid-market business making $25-$250m / year.

We most often work in the following industries:

  • Construction
  • Education
  • FinTech
  • Healthcare
  • Professional Services
  • Retail + Consumer Goods
  • SaaS

How long does it take to build a website?

 

From start to finish, our average full website re-build takes 6 months to complete.

What results should I expect?

 

Results will vary based on specific goals and your industry.

However, on average, our websites...

  • Are effective for 56% longer
  • Convert 82% better
  • Create a 24% lift in organic search results

Do you offer support after the website has launched?

 

Yes!

We have a dedicated support team in-house that can handle anything from routine support updates to full-feature launches for existing websites.

For The Extra Curious

Why are your website maintenance packages the reliable choice for keeping my site optimized and secure?

 

You have a lot on your plate. The last thing you want to be concerned about is website upkeep and support. That’s where we come in. Our website maintenance solutions keep your site running optimally and remove the friction and hassle of managing your own site maintenance.

Does any of this sound familiar?

  1. Limited time and resources
  2. Inadequate technological knowledge to deal with website issues
  3. Issues concerning website security and site backup data
  4. Slow website loading times
  5. Poor conversion rates

We can help. Our website support and maintenance plans are perfect for companies who:

  • Don't have in-house resources to maintain their website
  • Rely heavily on their website for daily operations
  • Have stringent security requirements
  • Require monthly or quarterly website improvements
  • Are limited in time, resources, or expertise

You can focus on operating your business while we handle your website needs. We’ll keep your website up to date, safe, and working properly.

What range of website support services do you offer to ensure my online presence remains strong and secure?

 

As a Shopify Plus partner and leading WordPress agency, we can handle every website need you have, from redesigning your ecommerce store to increasing your site’s speed to helping migrate your site from Magento to WooCommerce. Here are some of the services that will bring you peace of mind, ensuring that your website performs optimally and stays functional.

    1. Regular website updates and maintenance
    2. Website revamp and redesign
    3. Technical support and troubleshooting
    4. Security monitoring and backups
    5. Website speed optimization
    6. Content updates and management
    7. Server management and optimization
    8. SSL certificate management
    9. Conversion rate optimization
    10. Security scan monitoring
    11. Website backups
    12. Website migration
    13. Uptime monitoring
    14. Mobile responsiveness optimization
    15. Ecommerce platform maintenance and support
    16. Search engine optimization fundamentals
    17. Website analytics tracking and reporting
    18. Web development
    19. SEO audits
    20. Domain and DNS management
    21. Web design
    22. User experience improvements
    23. Site navigation issues
    24. Security updates
    25. Contact form optimization
    26. Multilanguage, globalization, and localization

By outsourcing web maintenance to our team of experts, you save time and resources to focus on your core business objectives. Our website maintenance services keep your online presence running smoothly. If you’ve been looking for a maintenance service provider that makes life easy, you’re in the right place.

What specific WordPress website maintenance services do you offer to keep my site running smoothly and securely?

 

WordPress sites live in their own ecosystem with their own management and security concerns. We are an award-winning WordPress agency with more than ten years of experience building and maintaining hundreds of WordPress websites

If you don’t have time to manage your WordPress website, we have a website maintenance plan for you. Whether you have an enterprise website on WordPress or a WooCommerce store, we’d love to take a load off your hands.

What Shopify support and maintenance services do you provide to ensure my online store stays optimized and functional?

 

Shopify is a popular ecommerce website builder and CMS, and we’re a Shopify Partner. 

If you have an ecommerce store on Shopify, we can help you keep it running smoothly. We can help you get the most out of your Shopify sales by helping you track how customers use your apps and by measuring and improving customer engagement. 

From shopping cart abandonment to checkout functionality to site navigation, we’re your one-stop Shopify shop. As a top Shopify agency, we’ve built and maintained dozens of Shopify stores and have won prominent awards for some of our Shopify designs. Get in touch if you’d like help with your Shopify store maintenance!

How are website maintenance costs structured to provide me with the most value while keeping my site optimized and secure?

 

The costs of website maintenance can vary quite a lot depending on the following:

  • Website size and complexity. Small service business sites are simpler to maintain than massive ecommerce websites with thousands of products, for example.
  • Frequency of updates. Websites that need to be updated or have their content changed often may need more maintenance time and resources, which can lead to a higher maintenance cost.
  • Technological complexity. Websites with complicated technical features or those requiring specialist skills for upkeep may have higher maintenance expenses.
  • Security. Websites that need a high level of security may need more security measures or security updates more often, which will cost more to maintain.
  • Backup frequency. Websites that need to be backed daily may cost more to maintain than those being backed up on a monthly basis.

What key items are included in your website maintenance checklist to ensure my site remains optimized, secure, and functional?

 

Here's a website maintenance checklist we use. Feel free to borrow it (you’re welcome!). Or, just hire us to help you keep your site working smoothly.

  1. Check website functionality. Test your website on a regular basis to check that all features, links, and forms are working properly.
  2. Website software updates. Regularly update the software on your website to guarantee it runs smoothly and safely.
  3. Website hosting. Make sure your web host is reputable and gives you all the tools you need for site security, site speed, and other performance metrics.
  4. Audit the website's load time. To improve user experience, monitor website speed and optimize for faster loading times.
  5. Backup website data on a regular basis to guarantee that data is secure and can be restored in the event of a website failure.
  6. Keep an eye on website security. Install security steps to safeguard your website from cyber threats and monitor for any security issues and security patches on a regular basis.
  7. Stay abreast of your website's contents. Regularly review and update website content to ensure it is correct, relevant, and up to date. Make sure your content management system is configured correctly.
  8. Evaluate website data to monitor traffic, user activity, and engagement in order to inform changes and optimizations.
  9. Optimize for mobile. Make sure your website is mobile-friendly in order to deliver a consistent user experience across all devices.
  10. Audit site links. Review and update your website’s internal and external links on a regular basis to verify they are functional and not broken. Fix any broken links you find.
  11. Evaluate and update website design on a regular basis to ensure it is modern, user-friendly, and interesting.
  12. Ensure any website development is performed in a scalable way consistent with your business goals.

By following this website maintenance checklist on a regular basis, you can ensure that your website is working smoothly and offering an excellent user experience for your visitors. If you’d rather just focus on the things you’re good at (the things that actually grow your business, talk to us about a website support and maintenance engagement.

Who normally maintains a website?

 

Many companies have a full-time website manager or IT department in charge of website upkeep. Outsourcing website maintenance to a professional maintenance provider can be a good option for companies that don’t have a fulltime in-house role. Often, these companies delegate site maintenance to a marketing manager or social media specialist, but these roles often don’t have the expertise to manage a website.

For some business owners, outsourcing website maintenance can be a cost-effective choice because it avoids the overhead costs involved with hiring a full-time website owner or IT staff member.